Tag: UX

Quality Assurance and Tech Support: A Match Made in Heaven

Quality Assurance and Tech Support: A Match Made in Heaven

Last time, I wrote about how user experience and quality assurance are BFFs. And that’s completely, 100%, without-a-doubt true. But there’s another team relationship that is mutually beneficial: tech support and quality assurance. Odds are, you’ve had a bad experience with technology. Maybe you’ve tried to order airline tickets online and run into issues. Maybe […] 

Why UX and QA are BFFs

Why UX and QA are BFFs

Quality assurance (QA) are high-detail testers, telling you when code breaks or something looks wrong. User experience (UX) designers are the dreamers—the people that pour ideas onto paper with lines and boxes, defining boundaries and structure. UX gets to know who the audience is; QA tests to make sure things are functional for that audience. […] 

Life of a Front End Dev

Life of a Front End Dev

Someone once asked me to describe what I do as a front-end web developer. This was my answer.  

Make Your Users Awesome (Part 2)

Make Your Users Awesome (Part 2)

Last week I wrote a blog post about why we should make our users awesome. So I thought it only fitting to show you an example of a way I did just this. Translating the Positive to Action It may be difficult to translate positive user feedback like “I love this thing” to the next […] 

Make Your Users Awesome (Part 1)

Make Your Users Awesome (Part 1)

Over the past week, I have been sorting through feedback our team received from some user testing. While sorting through the feedback, an interesting thought hit me: The best way to make something lovable is get rid of everything people hate. Right? I mean, of all feedback that we get, it is natural to pay […] 

It’s Not Their Fault

It’s Not Their Fault

Recently, my wife was trying to post to Facebook to show all of our friends how cute our kids are. After several failed attempts, the app closed without any instruction from her. She was frustrated and confused. She blamed the phone. I knew the problem was with Facebook’s app, but she was content to blame […] 

Gamification and User Experience

Great article from Smashing Magazine on using Gamification to enhance (or harm) User Experience (UX) http://uxdesign.smashingmagazine.com/2012/04/26/gamification-ux-users-win-lose/ What are your thoughts? What tools/practices do you use to enhance the user experience?  

Implementing Modular Web Design: Part 1 – Why?

Implementing Modular Web Design: Part 1 – Why?

Having read Web Anatomy: Interaction Design Frameworks that Work by Robert Hoekman Jr. and Jared Spool and Modular Web Design by Nathan Curtis, I was super excited about the prospect of creating a component library for the developers here at Lampo. What’s so cool about component libraries? Let me tell you. Imagine never having to […] 

© 2014 Lampo Licensing, LLC. All rights reserved.

www.daveramsey.com