Tag: QA

Team Ownership of Quality

Team Ownership of Quality

We have a few Agile teams here at Ramsey Solutions. The best thing about these Agile teams is that people from many disciplines come together to work toward a common goal. It isn’t uncommon to have development, creative, UX, quality assurance, product ownership and marketing sitting around a table, figuring things out together. This process […] 

We’re a Team Because It Matters

We’re a Team Because It Matters

Having a shared goal—a mission—has an incredibly positive impact on the quality of any team. I see this every day as I interact with developers on our team. If I were a developer, that wouldn’t come as a great surprise. At many companies, though, someone who is a Quality Assurance Analyst like me would be […] 

Quality Assurance and Tech Support: A Match Made in Heaven

Quality Assurance and Tech Support: A Match Made in Heaven

Last time, I wrote about how user experience and quality assurance are BFFs. And that’s completely, 100%, without-a-doubt true. But there’s another team relationship that is mutually beneficial: tech support and quality assurance. Odds are, you’ve had a bad experience with technology. Maybe you’ve tried to order airline tickets online and run into issues. Maybe […] 

Why UX and QA are BFFs

Why UX and QA are BFFs

Quality assurance (QA) are high-detail testers, telling you when code breaks or something looks wrong. User experience (UX) designers are the dreamers—the people that pour ideas onto paper with lines and boxes, defining boundaries and structure. UX gets to know who the audience is; QA tests to make sure things are functional for that audience. […] 

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